#A ,IMPLE;T+ ,UNIFI$ ,5GLI% ,BRL 9 ! ,UNIT$ ,K+DOM "33333333333 ,PAP] PREP>$ BY ,M&Y ,:ITE ,L1D = ! BRL SUBJECT >EA ( ,,UKAAF "<,,UK ,ASSOCIA;N = ,A3ESSIBLE ,=MATS">1 ,,RNIB ,PROJECT ,MANAG] "<,BRL"> "33333333333 #B ,BACKGR.D ,! ,,UKAAF BO>D VOT$ TO ADOPT ,UNIFI$ ,5GLI% ,BRL1 9 ! ,,UK1 BACK 9 ,OCTOB] #BJAA4 ,9 MAK+ _! DECI.N ! BO>D 3SID]$ A SUMM>Y #CJ PAGE DOCU;T SUPPORT$ BY AN APP5DIX ( #ACJ PAGES 3TA9+ A NUMB] ( SPECIALLY COMMIS.N$ RESE>* REPORTS4 ,! APP5DIX 3TA9$3 _4 ,! VIEWS ( BRL US]S RESPOND+ TO A 3SULTA;N C>RI$ \ BY ,,BAUK 9 #BJJH _4 ,! VIEWS ( DI6]5T US] GR\PS " _4 ,! VIEWS ( BRL US]S :O MI _4 ,! VIEWS ( US]S :O _H ALR G"O "? ! PROCESS ( ADOP;N & IMPLE;TA;N "<9 ,NEW ,Z1L& & ,AU/RALIA"> _4 ,! EVALUA;N ( RESE>* ON SPECIFICS S* Z R1D+ SPE$ & ! 9CR1S$ SIZE ( IMPLE;T+ ;UEB 9 ! ;UK #C DOCU;TA;N ,X 0 A V DI6ICULT DECI.N & X 0 N C>RI$ UNANIM\SLY B ! MAJOR;Y FELT T ON BAL.E BRL US]S1 "PICUL>LY BRL US]S ( ! FUTURE WD 2 BE/ S]V$ BY ! ADOP;N ( ! ,,UEB CODE 9 ! ,,UK4 ,I LI/ ! "W T WE DID1 N = ANY O!R R1SON ?AN T "! 7 "TS OV] ! FOLL[+ F\R YE>S :5 ,I 2GAN TO "Q :E!R WE _H TRULY D"O ! "R ?+4 ,:5 "S"O :O HAS US$ BRL = #FJ YE>S SAYS T !Y >E C.ELL+ ALL _! MAGAZ9E SUBSCRIP;NS & DCLS T ,,UEB (F]S !M NO?+ B IRRITA;N & ANNOY.E1 A SMALL "P ( Y AGREES & "U/&S ": !Y >E COM+ F4 ,S1 :AT FOLL[S IS A SUMM>Y ( \R J\RNEY F ,/&>D ,5GLI% BRL TO ,UNIFI$ ,5GLI% BRL : W PROBABLY 2 ( M USE TO "S ( Y ?AN O!RS B HOPE;LLY ( 9T]E/ TO Y ALL4 ,! PLAN ,\R NA;NAL /&>DS ORGANISA;N ,,UKAAF IS UNUSUAL 9 T X COV]S ! /&>DS = ALL A3ESSIBLE M$IA & X HAS A NUMB] ( DI6]5T SUBJECT >1S1 9CLUD+ L>GE PR9T1 AUDIO1 IMPLE;T+ ;UEB 9 ! ;UK #D EXAMS1 MUSIC1 ;E-FILES ETC ETC4 ,I H1D UP ! BRL SUBJECT >EA & WE H ?REE CORE "W+ GR\PS T MEET E #B MON?S BY TELEPH"O4 ,WE H A COD+ GR\P1 A T1*]S GR\P & A PRODUC]S GR\P4 ,WE H AL SET UP TEMPOR>Y SUBJECT GR\PS ": SPECIFIC SPECIALI/ ISSUES NE$ TO 2 ADDRESS$ S* Z H[ TO D1L ) =EIGN LANGUAGES1 MA?S & ,WEL%4 ,! ,,UKAAF BRL GR\PS 2GAN "W ON ! IMPLE;TA;N ( ,,UEB /RAINT F \R ,AU/RALIAN RESE>* T A DUAL SY/EM 0 3FUS+ & CO/LY S WE "W$ ON A F\R YE> PLAN PRIORITIS+ "Y/]S & NEW LE>N]S :O /OOD TO B5EFIT MO/ F ! *ANGE4 ,IMPLE;TA;N = L;G T]M US]S 0 DELAY$ TO ! LA/ YE> ( ! PLAN4 ,! F9AL CUT-(F DATE = PRODUC+ ,,UEB 0 ,DECEMB] #CAST #BJAE4 ,S 9 YE> #A WE LOOK$ AT CO/+1 PLANN+ & RAIS+ AW>E;S ( ! *ANGE ) FACE TO FACE SES.NS1 PRES5TA;NS1 >TICLES 9 MAGAZ9ES & F1TURES ON RADIO PROGRAMMES4 ,9 YE> #B & YE> #C WE TRA9$ T1*]S & TRANSCRIB]S1 UPDAT$ \R BRL R1D+ S*EMES1 & PROVID$ SUPPLE;T>Y RES\RCES4 ,ALL ! *N TRANSF]R$ IMPLE;T+ ;UEB 9 ! ;UK #E TO ,,UEB A"P F "S OLD] /UD5TS4 ,9 YE> #D1 ! F9AL TRANSF] TOOK PLACE & ALL BRL TRANSCRIP;N UNITS />T$ TO PRODUCE ,,UEB ,RAIS+ ,AW>E;S & ,F9.E ,FOLL[+ ON F ! DECI.N TO ADOPT ,,UEB "! 0 A PROGRAMME ( AW>E;S RAIS+4 ,,UKAAF RAN S"EAL SES.NS "ILY = T1*]S & TRANSCRIB]S"> UP & D[N ! C.TRY \TL9+ ! PLANS = IMPLE;TA;N4 ,WE DID PIECES ON NA;NAL RADIO & ,,RNIB RADIO & WROTE F1TURE >TICLES = SPECIALI/ MAGAZ9ES4 ,"! 0 Q A LOT ( NEGATIVE REAC;N TO ! DECI.N F 9DIVIDUALS & A LOT ( "T 0 SP5T ON PH"O CALLS TRY+ TO MAKE ! CASE = ! ADOP;N & REASSUR+ P T X 0 N A DRAMATIC *ANGE4 ,A LOT ( ! ANG/ 0 DIRECT$ T[>DS ,,RNIB " R ?AN ,,UKAAF ! /&>DS ORGANISA;N :O _H TAK5 ! DECI.N4 ,WE CALCULAT$ T "! 0 GO+ TO 2 A SUB/ANTIAL CO/ TO ! MOVE1 "PICUL>LY = ,,RNIB4 ,,RNIB PUT TGR A L>GE BID & SUBMITT$ X TO ! ,,UK GOV]N;T4 IMPLE;T+ ;UEB 9 ! ;UK #F ,UN=TUNATELY WE ONLY RCVD A SMALL POR;N ( ! AM.T REQUE/$ & T 0 US$ TO SUBSIDISE ! "O "D UPDATE C\RSES RUN UP & D[N ! C.TRY = T1*]S4 ,! CO/ ( UPDAT+ ALL ! RES\RCES & CR1T+ NEW "OS " WD H TO 2 BORNE BY ! TRANSCRIP;N AG5CIES4 ,TRA9+ ,T1*]S & TRANSCRIB]S ,) ! M"OY WE DID GET F GOV]N;T1 WE 7 ABLE TO PUT TGR A R1LLY GD PACKAGE = T1*]S & TRANSCRIB]S4 ,NE>LY #FJJ P ATT5D$ ! LIT]>Y C\RSES & #BEJ ! TE*NICAL "OS4 ,! LIT]>Y C\RSE 0 BAS$ ON "W BY \R GD FRS ,PHYLLIS & ,D>L5E F ,CANADA4 ,! "O "D UPDATE C\RSES TOOK PLACE ALL OV] ,5GL&1 ,WALES & ,SCOTL& 9 S*OOLS1 HOTELS & ,,RNIB PREMISES4 ,WE 7 ABLE TO PROVIDE DELEGATES ) A COPY ( ! ,,UEB RULEBOOK & WE RCVD EXCELL5T FE$BACK ON ! C\RSE PRES5T]S4 ,! ONLY NEGATIVE 2+ T "S FELT ! C\RSE TRI$ TO COV] TOO M* 9 ! "T1 B O!RS F.D X J "R4 ,! PRIM>Y ISSUE 2+ ! DI6]5T ABILITIES ( ! P ATT5D+ ! C\RSE IMPLE;T+ ;UEB 9 ! ;UK #G ,TE*NICAL SUBJECTS & ,,UEB ,& N[ A BIT M 9 DEP? 9=MA;N ON TRANSF]R+ TO TE*NICAL SUBJECTS 9 ,,UEB1 Z :5 ,I CANVASS$ TO SEE :AT >1S ( "PICUL> 9T]E/ "! MI* T ,,UKAAF "UTOOK :5 EVALUAT+ :E!R TO ADOPT ,,UEB 9 ! ,,UK 0 TO GIVE A CLASS ( #AC YE> OLDS A MA?S LESSON 9 ,,UEB4 ,!Y _H N"E SE5 ! CODE 2F4 ,? WD GIVE A 8WOR/ CASE SC5>IO0 APPROA*4 ,! TOPIC COV]$ 0 NUM]IC FRAC;N >I?METIC4 ,! T1*] REPORT$ AFWS T ! /UD5TS _H ALL PICK$ UP ! NEW CODE )9 ! H\R LESSON4 ,? WD H 9CLUD$ ! >I?METIC SIGNS & H[ TO BRL NUM]IC FRAC;NS4 ,Z WELL Z ! "O "D TRA9+ C\RSES = ! MA9 *ANGES = LIT]>Y TEXT1 ,,UKAAF & ,,RNIB 3DUCT$ A SIMIL> S]IES ( "D TRA9+ C\RSES FOCUS+ ON ! TE*NICAL CODE ASPECTS ( ,,UEB1 TRA9+ A TOTAL ( #BEJ P4 ,AL? ! "D IMPLE;T+ ;UEB 9 ! ;UK #H 0 AIM$ AT T1*]S "W+ ) /UD5TS AG$ #AA & OV]1 WE />T$ ) BASIC >I?METIC1 MOV+ UP "? ! V>I\S TOPICS T /UD5TS WD H MET :5 !Y 7 M* "Y]4 ,T[>DS ! 5D ( ! AFN1 WE COV]$ M ADV.ED TOPICS S* Z TRIGONOMETRY & FUNC;NS1 MATRICES &1 IF NE$$1 CALCULUS "4 ,WE SOON R1LIS$ T1 ?\< WE ADV]TIS$ ! "D = SECOND>Y LEVEL MA?S & ?\< _M ( ! P :O CAME SD !Y _H TO D1L ) X1 _M 7 UNCOM=TABLE ) ! MA?S1 LET AL"O ANY BRL 5COD+4 ,AL? "! 0 A BIAS T[>DS MA!MATICS 9 ! TRA9+ "D1 TOPICS S* Z UNIT A2REVIA;NS1 PHYSICS1 *EMI/RY & COMPUT] SCI;E NATURALLY FL[$ 9 ! 4CUS.NS4 ,"O ( ! B1UTIES ( ,,UEB IS T X IS A UNIFI$ CODE & "! IS NO SEP>ATE MA?S OR SCI;E CODE4 ,"!=E1 3CEPTS1 SIGNS & PR9CIPLES LE>NT ONCE1 MAY 2 US$ ACR A RANGE ( SUBJECT >1S4 ,! TRA9+ "DS 3C5TRAT$ ON ! 3CEPTS IMPLE;T+ ;UEB 9 ! ;UK #I "UP9N+ ! NOTA;N1 S* Z GRADE #A MODE & ! V>I\S 9DICATORS2 ONCE ^! >E MA/]$1 Y >E ABLE TO D1L ) MA?S AT ANY LEVEL4 ,"O CURI\S ASPECT ( ,,UEB1 : MANIFE/S ) TE*NICAL NOTA;N1 IS T "! IS N ALW A UNIQUE WAY TO REPRES5T ! EXPRES.N4 ,? IS 9 "PICUL> D[N TO ! *OICE & USE ( GRADE #A 9DICATORS4 ,,UKAAF 7 WORRI$ T "S *N1 HAV+ 2COME US$ TO R1D+ A "PICUL> EXPRES.N WRITT5 9 A "PICUL> WAY1 CD 2COME 3FUS$ :5 RCVG AN EXAM PAP]1 PRODUC$ BY A DI6]5T TRANSCRIP;N AG5CY1 : US$ A DI6]5T POLICY ON GRADE #A 9DICATORS4 ,,UKAAF "!=E DEVELOP$ A %ORT SET ( ADDI;NAL GUIDEL9ES = MA?S & O!R TE*NICAL SUBJECTS 9 ,,UEB4 ,3C]N+ ! GRADE #A 9DICATOR1 ! POLICY ADOPT$ DOES N ALW GIVE ! M9IMUM CELL C.T1 B DOES PROVIDE A 3SI/5T WAY TO WRITE EXPRES.NS & IS QK TO DET]M9E1 BO? = TRANSCRIB]S & /UD5TS ALIKE4 ,REG>D+ ACTUAL TRANSCRIP;N ( TE*NICAL MAT]IAL 9TO ,,UEB1 CURR5T EVID;E SU7E/S IMPLE;T+ ;UEB 9 ! ;UK #AJ T AG5CIES H N EXP]I;ED ANY MAJOR DI6ICULTIES ) ! NEW CODE4 ,/AFF 7 TRA9$ 9 ! NEW CODE "4 ,X APPE>S T1 ?\< S(TW>E SOLU;NS N[ EXI/ TO TRANSLATE MA!MATICAL EXPRES.NS 9TO ,,UEB1 "S TRANSCRIP;N AG5CIES >E / RELY+ ON COD+ ,UNICODE "*S1 OR MANUALLY 9PUTT+ ! BRL4 ,ADDI;NALLY1 MY COLL1GUE ,JAMES ,B[D5 4COV]$ T :5 HE *ECK$ ! MA!MATICS \TPUT ( A S(TW>E PROGRAM AG/ ! EXPECT$ \TPUT 9 ,,UEB1 9 ! VA/ MAJOR;Y ( CASES " NO MANUAL 9T]V5;N 0 NEC4 ,"O ISSUE REPORT$ 0 T ,,UEB DOES H A L;G] CELL C.T1 ESPECIALLY = "S PUNCTUA;N SIGNS4 ,9 ! ,,UK WE AL H TO FACTOR 9 ! 9CLU.N ( CAPITAL SIGNS4 ,? IS ( MO/ RELEV.E :5 D1L+ ) SITUA;NS ( LIMIT$ SPACE1 S* Z DIAGRAM LABELS OR 9 TABLES WRITT5 9 TABUL> =M4 ,9 ,NOVEMB] #BJAE1 ,,RNIB PUBLI%$ A BOOK1 ,US+ ,,UEB = ,MA!MATICS1 AG AIM$ AT $UCA;N PR(ES.NALS1 B RESE>* SU7E/S X IMPLE;T+ ;UEB 9 ! ;UK #AA IS 2+ US$ BY ANY"O ) AN 9T]E/ 9 TE*NICAL SUBJECTS & ,,UEB4 ,A SI/] PUBLICA;N1 ,US+ ,,UEB = ,SCI;E1 HAS AL BE5 PRODUC$ & BO? >E POPUL> TITLES4 ,? YE> IS ! F/ :5 /UD5TS W H A *OICE AB :AT BRL CODE !Y WANT TO USE = /ATE EXAM9A;NS4 ,? W 2 ! F/ MAJOR TE/ ( ! ROBU/;S ( ,,UEB 9 ! TE*NICAL FIELD4 ,NEW ,RES\RCES TO HELP ) TRANSI;N ,! MA9 REPOSITORY = ALL ,,UEB 9=MA;N & RES\RCES 9 ! ,,UK IS ! ,,UKAAF WEBSITE & IF Y HAV5'T _H A LOOK AT X1 ,I WD 5C\RAGE Y TO D S4 ,X IS 3/ANTLY 2+ UPDAT$ ) NEW 9=MA;N & "! IS A SUB/ANTIAL COLLEC;N ( RES\RCES N[1 AVAILABLE = FREE D[NLOAD4 ,I H ALR M5;N$ ! MA?S DOCU;T4 ,WE _H A SIMIL> SITUA;N ) =EIGN LANGUAGES4 ,AG "! >E A NUMB] ( DI6]5T WAYS TO D1L ) =EIGN LANGUAGES 9 ,,UEB & ALL H _! M]ITS 9 DI6]5T SITUA;NS4 ,AG1 \R PRIM>Y AIM 0 TO 5SURE T "! 0 AN AGRE$ /&>D = TEXT BOOKS IMPLE;T+ ;UEB 9 ! ;UK #AB & EXAM PAP]S S T /UD5TS DIDN'T H TO COPE ) 9DIVIDUAL TRANSCRIP;N AG5CIES TAK+ DI6]5T APPROA*ES4 ,! 4CUS.NS 7 FAIRLY H1T$ AT "TS Z "! 0 A FIRMLY HELD VIEW BY "S T /UD5TS %D LE>N ! 5TIRE NA;NAL BRL CODE ( ,FR.E & ,G]_M ETC4 ,AL? 9T]E/+LY ^? HOLD+ ? VIEW W]5'T T1*]S *>G$ ) 5?US+ TE5AG]S ! JOYS ( LE>N+ A =EIGN LANGUAGE4 ,S9CE WE 7 4CUSS+ TEXT BOOKS & EXAMS ! VIEWS ( PRACTIC+ T1*]S WON ! "D & ! AGRE$ DOCU;T IS ON ! ,,UKAAF WEBSITE4 ,ANO!R RES\RCE TO HELP ) TRANSI;N IS ! ,,UEB-$ MAIL+ LI/ : IS REGUL>LY US$ BY P ASK+ "QS & ADVICE PRIM>ILY ON ,,UEB CODE ISSUES4 ,X HAS DEVELOP$ 9TO AN 9T]NA;NAL COMMUN;Y T (F]S MUTUAL SUPPORT & EXPLANA;NS = TRICKY ASPECTS ( COD+4 ,WE H AL REC5TLY DEVELOP$ A NUMB] ( RES\RCES = 9DIVIDUAL BRL US]S TRANSF]R+ TO ,,UEB3 _4 ,WE _H A SAMPLE ( ,,UEB S T P CD GET TO TRY \ ,,UEB 2F TRANSF]R+ P]MAN5TLY _4 ,WE H A "O PAGE SUMM>Y ( ! *ANGES IMPLE;T+ ;UEB 9 ! ;UK #AC TO ! OLD CODE4 ,! IDEA 2+ T X C 2 US$ Z AN AIDE-MEMOIRE :5 R1D+ ,,UEB = ! F/ FEW "TS _4 ,WE H A L;G] DOCU;T DETAIL+ MO/ ( ! *ANGES ) A BIT ( N>RATIVE EXPLA9+ :Y ! *ANGE 0 MADE _4 ,WE H A SET ( #F T5 M9UTE PODCA/S AVAILABLE = D[NLOAD OR ON AN AUDIO ;,,CD : EXPLA9S ! *ANGES 9 %ORT EPISODES 9 "Q & ANSW] /YLE 9 AN 9T]E/+ & *ATTY WAY ,\R KEY ME?OD ( COMMUNICAT+ ALL ^! NEW ADDI;NS TO ! ,,UKAAF WEBSITE IS ! ,,UEB UPDATE4 ,? IS ! T]MLY EMAIL NEWSLR T ,I S5D \ " : FLAGS UP ANY?+ NEW & 9T]E/+ AB ,,UEB4 ,AG !Y >E ALL >*IV$ ON ! ,,UKAAF WEBSITE4 ,UPDAT+ EXI/+ RES\RCES ,! JOB ( UPDAT+ EXI/+ RES\RCES1 A TASK = ! TRANSCRIP;N AG5CIES "ILY ,,RNIB"> R ?AN ,,UKAAF1 0 PROBABLY ! BI7E/ & MO/ "T 3SUM+ TRAN*E ( "W4 ,X IS "W T 9 FACT 3T9UES TO ? "D3 _4 ,WE _H /A6+ ISSUES " _4 ,WE _H >*IV+ ISSUES " _4 ,& WE _H ASPIRA;NS TO REWRITE "S C\RSES : 3TA9$ Q ANTIQUAT$ LANGUAGE : 9EVITABLY TOOK A LOT L;G] ?AN ANTICIPAT$ ,ONCE AG WE PRIORITIS$ ! R1D+ S*EMES = \R "Y] LE>N]S AL;G ) KEY DOCU;TS S* Z ! ,PRIM] : IS A /APLE = P T1*+ BRL4 ,"W+ "? ALL ^! PUBLICA;NS IS V "T 3SUM+4 ,! F9I%$ PUBLICA;NS NE$ SCRUPUL\S PRO( R1D+ & ! P DO+ ! PRO( R1D+1 "PICUL>LY AT F/1 H SP5T _M YE>S "W+ ) A SUBTLY DI6]5T CODE4 ,DESPITE METICUL\S ATT5;N TO DETAIL WE / 5D$ UP ) A LI/ ( ]RATA = ! ,BRL PRIM] AF PUBLICA;N4 ,X IS IMPORTANT N TO "UE/IMATE ! L5G? ( "T T ? PROCESS W TAKE4 ,WE _H NEGOTIAT$ ) EXAM BO>DS A "TTABLE = TRANSF]R+ PRODUC;N ( EXAM PAP]S ACR TO ,,UEB4 ,"! 0 TO 2 A #B YE> TRANSI;NAL P]IOD :5 !Y WD (F] A *OICE ( ,,UEB & ,,SEB 2F TRANSF]R+ COMPLETELY4 ,"! 0 NO TRANSI;N P]IOD = EXAMS 9 IMPLE;T+ ;UEB 9 ! ;UK #AE TE*NICAL SUBJECTS4 ,/UD5TS WD H A *OICE = Z L;G Z !Y REQUIR$ "O4 #BG.0 ( #AF YE> OLDS H REQUE/$ EXAM PAP]S 9 ,,UEB ? SUMM]4 ,! ,BIG ,MOVE ,Z ,I M5;N$ PREVI\SLY1 WE PRIORITIS$ "Y/]S & _! T1*]S 9 ! F\R YE> PLAN4 #BJAE 0 ! YE> T WE MADE ! F9AL PU%4 ,I ?9K X IS IMPORTANT T WE _H A D1DL9E = ! TRANSI;N1 #CAST ,DECEMB] #BJAE4 ,X M1NT T ALL TRANSCRIP;N AG5CIES 7 "W+ TO ! SAME "TTABLE4 ,X HELP$ FOCUS M9DS 9 T]MS ( GETT+ ?+S D"O & GETT+ RES\RCES TO MAKE ! *ANGE HAPP54 ,X AL M1NT T BRL US]S DIDN'T GET A 3FUS+ MIX ( ,,UEB & ,,SEB4 ,X 0 AL A SIMPLE MESSAGE TO COMMUNICATE TO ,COMM]CIAL COMPANIES :O 7 PAY+ = _! 9=MA;N TO 2 TRANSCRIB$ 9TO A3ESSIBLE =MATS4 ,"! 0 A NA;NAL "TTABLE : "EY"O _H SIGN$ UPTO4 ,WE WD ALL 2 DO+ EXACTLY ! SAME ?+4 ,9 ,FEBRU>Y #BJAE WE S5T A LR \ TO ALL \R MAGAZ9E SUBSCRIB]S & LIBR>Y MEMB]S IMPLE;T+ ;UEB 9 ! ;UK #AF "<,I H MY ,,RNIB HAT ON N[">4 ,X EXPLA9$ T F ! #AST ( ,APRIL1 ALL MAGAZ9ES & ALL NEW ADDI;NS TO ! LIBR>Y WD 2 9 ,,UEB4 ,WE 9CLUD$ \R ,8AIDE MEMOIRE,0 ,,UEB %EET S T :5 !Y RCVD _! MAGAZ9ES !Y CD EASILY LOOK UP ANY SYMBOLS !Y DIDN'T RECOGNISE4 ,WE (F]$ A FREE SAMPLE ( ,,UEB S T US]S CD SEE :AT ! CODE 0 L 2F X >RIV$4 ,IF Y _H PROBLEMS R1D+ ! FREE SAMPLE Y 7 9VIT$ TO 5ROL 9 A TELEPH"O TALK & SUPPORT GR\P ": "! WD 2 AN EXP]T ON H& TO ANSW] ANY COD+ "QS4 ,! ,,RNIB TRANSCRIP;N C5TRES :O TRANSCRIBE 9DIVIDUAL REQUE/S = BRL TRANSF]R$ ACR TO ,,UEB 9 ! SUMM] & F9ALLY ALL \R COMM]CIAL "W " : IS MO/LY AUTOMAT$ & 0 ! BI7E/ H1D A*E TRANSF]R$ 9 ,DECEMB] #BJAE4 ,TAK+ YR CU/OM]S ) Y ,I H LEFT :AT ,I FEEL >E MY MO/ IMPORTANT OBS]VA;NS TILL LA/ & HOPE T !Y MIGE *N & /UD5TS H ADAPT$ WELL TO ! NEW CODE4 ,!Y >E 9 LE>N+ MODE2 !Y >E M A3EPT+ & H "S?+ TO GA9 F TRANSF]R+ ACR TO X4 ,IF ANY?+ X IS ! T1*]S :O H F.D ! *ANGE M DI6ICULT ?AN _! *>GES4 ,NO1 X IS ! L;G T]M BRL US]1 ! BRL US] ( #FJ YE>S T ,I M5;N$ 9 MY OP5+ COM;TS T ,I RETURN TO "H3 _4 ,MY F/ OBS]VA;N IS T :IL/ ALL ( U "H >E COMPLETELY IMM]S$ 9 ALL MATT]S RELAT+ TO ! BRL CODE & ? IS A PROGRES.N T HAS TAK5 YE>S1 DECADES EV51 = A NUMB] ( P RCVG A LR F ,,RNIB LA/ ,FEBRU>Y X 0 A COMPLETE & UTT] %OCK TO HE> T _! BRL CODE 0 *ANG+4 ,"! 7 "S V ANGRY P4 ,WE SP5T A LOT ( "T TALK+ ?+S "?4 ,DON'T "UE/IMATE ! "T T ? TAKES _4 ,X IS IMPORTANT TO RECOGNISE T ! NEW CODE W PROBABLY CAUSE FRU/RA;N & IRRITA;N "PICUL>LY AT F/ & AL RECOGNISE T "! IS N R1LLY ANY GRT ADVANTAGE = ! L;G T]M BRL US]4 ,WE TRI$ TO APP1L TO IMPLE;T+ ;UEB 9 ! ;UK #AH P'S PAS.N = BRL & _! ALTRUI/IC NATURE1 HOP+ T !Y WD WANT BRL TO 3T9UE TO 2 RELEVANT 9 ! YE>S TO COME _4 ,! PH"O CALLS 7 ALW MADE BY BRL US]S !MVS S T "! 0 AN EMPA?Y & A G5U9E "U/&+ ( ! ISSUES _4 ,WE ADOPT$ A PRO-ACTIVE APPROA*4 ,! P :O _H 3TACT$ U "R AT ! 2G9N+ ( ! PROCESS " ) _! 3C]NS 7 3TACT$ 9 ADV.E ( ! MASS MAIL+ T 0 S5T \ 9 ,FEBRU>Y LA/ YE> TO EXPLA9 :AT WD 2 HAPP5+4 ,MO/ P 7 V APPRECIATIVE ( ? _4 ,! LR & SUMM>Y %EET T WE S5T \ 0 Q 3FUS+ = "S P4 ,!Y WD H PREF]R$ A L;G] M N>RATIVE /YLE TO _! F/ EXPLANA;N ( ! *ANGES R ?AN A "O PAGE CRIB %EET EV5 IF1 = U1 X SUMM>IS$ H[ LL _H ACTUALLY *ANG$ _4 ,! O!R MAJOR ISSUE HAS BE5 ! 9CLU.N ( UNNEC TYPE=M 9DICATORS4 ,? 0 HI AT ? /AGE :E!R P H TRANSF]R$ TO AUDIO1 ELECTRONIC V].NS OR 9 FACT H OPT$ \ ALT _4 ,S YES1 UN=TUNATELY "! >E P :O CD N 2 P]SUAD$ TO GIVE ,,UEB A G = A P]IOD ( MON?S & GET US$ TO ! *ANGES & WE H TO A3EPT T WE W N 2 ABLE TO 3V9CE "EY"O TO EMBRACE ! NEW CODE = ! GD ( ALL B BY & L>GE ! 3V]SA;NS H BE5 Q CIVIL & GD HUM\R$ ,3CLU.N ,X HAS BE5 A L;G ROAD = ! ,,UK TO GET TO ! SITUA;N ": WE >E N[ & ,I H NO D\BT T "! >E ODD LL POCKETS ( ,,SEB PRODUC;N T REMA9 9 ! \TPO/S4 ,9 FACT EV5 )9 ,,RNIB1 BRL BUSI;S C>DS & PRODUCT 9/RUC;NS 9ITIALLY SLIPP$ "? ! NET4 ,MY ?ANKS G TO ! T1MS AT ,,UKAAF & ,,RNIB1 "PICUL>LY MY COLL1GUES ,CLAIRE ,MAXWELL & ,JAMES ,B[D5 = _! EXP]T K & UNFAIL+ PATI;E & SUPPORT1 N ONLY ) ME B M IMPLE;T+ ;UEB 9 ! ;UK #BJ IMPORTANTLY ) ALL ! BRL US]S :O H 3TACT$ U OV] ! PA/ FEW YE>S ) _! 3C]NS & QU]IES4 ,I CDN'T POSSIBLY H D"O X )\T Y4 "33333333333